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| {
| "flows": [
| {"id": "sales", "name": "销售流程", "mermaid": "mermaid/02-sales-flow.mmd", "color": "#4f9cff",
| "summary": "线索转化客户 → 商机推进 → 报价(可AI识别) → 合同 BPM 审批 → 生成 ERP 销售订单并审批 → 需生产行自动建 MPS → 发货通知 → 销售出库(OQC)回写 → 开票(BPM) → 回款(先开票校验)。",
| "steps": [
| {"stage": "获客", "action": "线索转化客户、建联系人、立项商机", "roles": ["销售内勤"]},
| {"stage": "报价", "action": "商机赢单后建报价单(AI OCR 预填)，转合同", "roles": ["销售内勤"]},
| {"stage": "签约", "action": "合同提交 BPM 审批(可选流程定义)，通过=20", "roles": ["销售", "审批人"]},
| {"stage": "接单", "action": "合同一键生成销售订单(XSDD)，销售订单再走 BPM；审批通过自动为 needProduction 明细创建 MPS", "roles": ["销售", "计划员"]},
| {"stage": "交付", "action": "发货通知审核(占用)→ 销售出库 OQC → 发运 → 出库回写部分/全部出库", "roles": ["仓管", "质检"]},
| {"stage": "回款", "action": "开票 BPM(累计≤合同额) → 回款强制先开票(累计≤合同剩余与开票剩余)", "roles": ["财务", "销售"]}]},
| {"id": "purchase", "name": "采购流程", "mermaid": "mermaid/03-purchase-flow.mmd", "color": "#5fc79e",
| "summary": "SRM 准入/定标供源 → 采购申请 BPM → 采购订单 BPM → 确认收货生成 MES 到货通知 → IQC(合格/特采入库·退货/报废) → 采购入库回写订单与申请 → 来票(AI OCR) → 付款单 BPM。",
| "steps": [
| {"stage": "寻源", "action": "供应商准入(BPM)建档；招标完整版或简易比价，定标审批通过自动生成采购订单", "roles": ["采购开发"]},
| {"stage": "申请", "action": "采购申请(CGSQ)提交 BPM，驳回可重置回草稿；通过且有供应商自动生成订单", "roles": ["采购员", "审批人"]},
| {"stage": "下单", "action": "采购订单(CGDD)自动提交 BPM(15→20)", "roles": ["采购员"]},
| {"stage": "收货", "action": "确认收货生成到货通知(0→待质检2/待入库3→4)；需检物料自动创建 IQC", "roles": ["仓管", "IQC 质检员"]},
| {"stage": "入库", "action": "IQC 合格/特采→采购入库(待上架→待执行→完成)库存+，回写订单 inCount/inStatus 与申请明细", "roles": ["仓管"]},
| {"stage": "退货", "action": "IQC 不合格退货→供应商退货出库(选料锁定到订单行)；报废走 NCR", "roles": ["仓管"]},
| {"stage": "付款", "action": "采购来票(FPD, AI OCR, ≤订单总价) → 付款单(FKD 关联来票+附件, ≤来票金额) BPM 审批", "roles": ["财务", "审批人"]}]},
| {"id": "production", "name": "生产流程", "mermaid": "mermaid/04-production-flow.mmd", "color": "#e0b34f",
| "summary": "销售订单驱动 MPS → 下发工单 → 按工艺路线拆工序任务 → 领料/线边备料 → 报工(工序顺序硬校验+BPM) → 倒冲消耗/产出入库/IPQC → 末道工序回写进度 → 自动完工 → ProductionFinishedEvent 回写销售订单。",
| "steps": [
| {"stage": "计划", "action": "MPS 创建(手工或销售订单自动)→下发或合并下发为工单", "roles": ["计划员"]},
| {"stage": "派工", "action": "工单确认按工艺路线逐工序生成任务，可指派/暂停/取消", "roles": ["车间主任"]},
| {"stage": "备料", "action": "生产领料单出库或线边虚拟库备料", "roles": ["仓管"]},
| {"stage": "报工", "action": "提交报工：上一道工序未报满直接拦截；启用 BPM 走审批", "roles": ["操作工"]},
| {"stage": "联动", "action": "审批通过按工序标记: 倒冲→自动物料消耗扣线边库(允许负库存)；质检→产出待检行等 IPQC；关键非检→直接产出入库", "roles": ["系统自动"]},
| {"stage": "完工", "action": "仅末道工序回写工单已生产数量，达标自动完成；MPS 累计判断完成并发事件给销售订单", "roles": ["系统自动"]}]},
| {"id": "quality", "name": "质量流程", "mermaid": "mermaid/05-quality-flow.mmd", "color": "#e06c6c",
| "summary": "四道检验闸口(IQC/IPQC/OQC/RQC，二态 0→4) + 判定四果(合格/特采/退货/报废) + NCR 评审处置关闭；AI 提供判定建议；NCR 当前仅台账不触发返工单。",
| "steps": [
| {"stage": "来料", "action": "到货通知/外协入库→IQC，结论回写推进待入库或触发退货", "roles": ["IQC 质检员"]},
| {"stage": "过程", "action": "报工质检工序产出行→IPQC，合格拆行入库、不合格生成 NCR", "roles": ["IPQC 质检员"]},
| {"stage": "出货", "action": "销售出库提交→OQC，完成后出库单进入待拣货", "roles": ["OQC 质检员"]},
| {"stage": "退货", "action": "退料/销售退货/售后退货→RQC，结论回调单据与售后", "roles": ["RQC 质检员"]},
| {"stage": "不合格", "action": "NCR: 待评审→评审→处置(退货/报废/返工/让步接收/降级)→关闭", "roles": ["质量工程师"]}]},
| {"id": "warehouse", "name": "仓储流程", "mermaid": "mermaid/06-warehouse-flow.mmd", "color": "#7e6bd6",
| "summary": "15 类单据驱动库存台账(六元组、四量)变动，全部经事务流水留痕；支持调拨在途、盘点调整、批次/SN 追溯、库存占用与四级冻结、线边虚拟库负库存；对外 WmsStockApi 供 ERP 收发。",
| "steps": [
| {"stage": "入库", "action": "采购入库/生产入库/产出入库/退货入库/外协入库/杂项入库 → IN 事务，批次混放校验、四级冻结校验", "roles": ["仓管"]},
| {"stage": "出库", "action": "销售出库/领料/消耗/外协发料/供应商退货/杂项出库 → OUT 事务，checkFlag 控制可否负库存", "roles": ["仓管", "系统自动"]},
| {"stage": "移库", "action": "内部/外部调拨成对 MOVE 事务，在途数量跟踪", "roles": ["仓管"]},
| {"stage": "盘点", "action": "方案→任务→明细行→结果，盘盈 ADJUST_IN、盘亏 ADJUST_OUT，可冻结与盲盘", "roles": ["盘点员"]},
| {"stage": "追溯", "action": "批次/SN(uuid)/条码(18类)/装箱嵌套支撑正反向追溯", "roles": ["质量", "售后"]}]},
| {"id": "aftersales", "name": "售后流程", "mermaid": "mermaid/07-after-sales-flow.mmd", "color": "#c78bd6",
| "summary": "工单(六态+问题判定) → 维修三类型或退货申请 → 审核自动建 MES 销售退货单 → RQC 质检/入库/退款三回调逐级推进 → 工单完结关闭。",
| "steps": [
| {"stage": "受理", "action": "人工录入工单(关联客户/订单/合同)，分配处理人进入处理中", "roles": ["客服"]},
| {"stage": "判定", "action": "问题判定: 一般/维修/退货，严重度 0-3", "roles": ["售后工程师"]},
| {"stage": "维修", "action": "现场/返厂/远程维修，费用与结果记录，完成联动工单完结", "roles": ["维修工程师"]},
| {"stage": "退货", "action": "退货申请审核→自动建 MES 销售退货单(RQC)→质检/入库回调→退款回调→关闭", "roles": ["售后", "质检", "财务"]}]},
| {"id": "ai", "name": "AI 业务流程", "mermaid": "mermaid/11-ai-business-flow.mmd", "color": "#56c8d8",
| "summary": "统一模式：业务侧收集上下文(必要时调 MDM/SRM/CRM API 取名称)→组装 Prompt→chat/chatWithImage→解析 JSON→前端预填或建议；无 Function Calling；RAG 知识库已建成但暂无业务消费。",
| "steps": [
| {"stage": "录入提效", "action": "发票 OCR(图片多模态/PDF文本)、报价单 OCR → 结构化预填", "roles": ["采购员", "销售"]},
| {"stage": "辅助判定", "action": "质检单+指标+缺陷 → 建议合格/特采/退货/报废+理由", "roles": ["质检员"]},
| {"stage": "决策预测", "action": "缺料/生产时长/生产风险/交付四类预测供计划排产参考", "roles": ["计划员"]},
| {"stage": "知识检索", "action": "文档→切片→Milvus 向量→检索接口(预留)", "roles": ["—"]}]}
| ]
| }
|
|
