package cn.iocoder.yudao.module.aftersales.controller.admin.ticket.vo.ticket;
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import io.swagger.v3.oas.annotations.media.Schema;
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import lombok.Data;
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import java.math.BigDecimal;
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import java.time.LocalDateTime;
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import java.util.List;
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/**
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* 售后工单响应 VO
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*/
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@Schema(description = "售后工单 - 响应 VO")
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@Data
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public class AfterSaleTicketRespVO {
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@Schema(description = "工单编号", example = "1")
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private Long id;
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@Schema(description = "工单单号", example = "AS20240101000001")
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private String no;
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@Schema(description = "工单主题", example = "产品外观缺陷")
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private String name;
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@Schema(description = "客户编号", example = "1")
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private Long customerId;
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@Schema(description = "客户名称")
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private String customerName;
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@Schema(description = "联系人编号", example = "1")
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private Long contactId;
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@Schema(description = "联系人名称")
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private String contactName;
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@Schema(description = "销售订单编号", example = "1")
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private Long saleOrderId;
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@Schema(description = "销售订单号", example = "SO202401010001")
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private String saleOrderNo;
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@Schema(description = "合同编号", example = "1")
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private Long contractId;
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@Schema(description = "问题类型: 1-一般问题 2-维修问题 3-退货问题", example = "1")
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private Integer issueType;
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@Schema(description = "问题分类", example = "外观缺陷")
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private String issueCategory;
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@Schema(description = "问题描述", example = "收到货后发现产品表面有划痕")
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private String issueDescription;
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@Schema(description = "严重程度: 0-轻微 1-一般 2-严重 3-致命", example = "1")
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private Integer severityLevel;
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@Schema(description = "状态: 0-草稿 10-处理中 30-待退货 40-待退款/换货 50-已完结 60-已关闭 99-已取消", example = "0")
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private Integer status;
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@Schema(description = "负责人用户编号", example = "1")
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private Long ownerUserId;
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@Schema(description = "负责人名称")
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private String ownerUserName;
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@Schema(description = "处理人用户编号", example = "2")
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private Long handlerUserId;
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@Schema(description = "处理人名称")
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private String handlerUserName;
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@Schema(description = "BPM 工作流实例编号")
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private String processInstanceId;
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@Schema(description = "关联退货申请编号", example = "1")
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private Long returnId;
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@Schema(description = "关联维修记录编号", example = "1")
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private Long repairId;
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@Schema(description = "解决时间")
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private LocalDateTime resolvedTime;
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@Schema(description = "关闭时间")
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private LocalDateTime closedTime;
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@Schema(description = "备注")
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private String remark;
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@Schema(description = "创建者")
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private String creator;
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@Schema(description = "创建时间")
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private LocalDateTime createTime;
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@Schema(description = "更新者")
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private String updater;
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@Schema(description = "更新时间")
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private LocalDateTime updateTime;
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@Schema(description = "明细行列表")
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private List<Item> items;
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@Schema(description = "工单明细行")
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@Data
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public static class Item {
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@Schema(description = "编号", example = "1")
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private Long id;
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@Schema(description = "工单编号", example = "1")
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private Long ticketId;
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@Schema(description = "销售订单行编号", example = "1")
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private Long saleOrderItemId;
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@Schema(description = "MDM物料编号", example = "1")
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private Long itemId;
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@Schema(description = "物料编码", example = "MAT-001")
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private String itemCode;
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@Schema(description = "物料名称", example = "电子元器件")
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private String itemName;
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@Schema(description = "生产批次编号", example = "1")
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private Long batchId;
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@Schema(description = "生产批次号", example = "BATCH-2024-001")
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private String batchCode;
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@Schema(description = "销售数量", example = "100.000")
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private BigDecimal saleQuantity;
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@Schema(description = "退货数量", example = "10.000")
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private BigDecimal returnQuantity;
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@Schema(description = "是否需要维修", example = "false")
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private Boolean needRepair;
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@Schema(description = "是否需要退货", example = "true")
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private Boolean needReturn;
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@Schema(description = "备注")
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private String remark;
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}
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}
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