<template>
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<div class="app-container">
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<div class="search-wrapper">
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<el-form
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:model="searchForm"
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class="demo-form-inline"
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>
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<el-row :gutter="20">
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<el-col :span="4">
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<el-form-item>
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<el-input
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v-model="searchForm.afterSalesServiceNo"
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placeholder="请输入工单编号"
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clearable
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/>
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</el-form-item>
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</el-col>
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<el-col :span="4">
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<el-form-item>
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<el-select
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v-model="searchForm.status"
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placeholder="请选择工单状态"
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clearable
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>
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<el-option
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v-for="dict in workOrderStatusOptions"
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:key="dict.value"
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:label="dict.label"
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:value="dict.value"
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/>
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</el-select>
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</el-form-item>
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</el-col>
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<el-col :span="4">
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<el-form-item>
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<el-select
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v-model="searchForm.urgency"
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placeholder="请选择紧急程度"
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clearable
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>
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<el-option
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v-for="dict in degreeOfUrgencyOptions"
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:key="dict.value"
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:label="dict.label"
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:value="dict.value"
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/>
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</el-select>
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</el-form-item>
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</el-col>
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<el-col :span="4">
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<el-form-item>
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<el-select
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v-model="searchForm.serviceType"
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placeholder="请选择售后类型"
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clearable
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>
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<el-option
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v-for="dict in classificationOptions"
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:key="dict.value"
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:label="dict.label"
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:value="dict.value"
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/>
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</el-select>
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</el-form-item>
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</el-col>
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<el-col :span="4">
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<el-form-item>
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<el-input
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v-model="searchForm.orderNo"
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placeholder="请输入销售单号"
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clearable
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/>
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</el-form-item>
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</el-col>
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<!-- 按钮 -->
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<el-col :span="4">
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<el-form-item>
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<el-button type="primary" @click="handleQuery">
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搜索
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</el-button>
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<el-button @click="handleReset">
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重置
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</el-button>
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</el-form-item>
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</el-col>
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</el-row>
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</el-form>
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</div>
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<div class="table_list">
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<PIMTable
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rowKey="id"
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:column="tableColumn"
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:tableData="tableData"
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:page="page"
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:isSelection="true"
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@selection-change="handleSelectionChange"
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:tableLoading="tableLoading"
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@pagination="pagination"
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></PIMTable>
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</div>
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<form-dia ref="formDia" @close="handleQuery"></form-dia>
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<FileListDialog
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ref="fileListRef"
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v-model="fileListDialogVisible"
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title="售后附件"
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:show-upload-button="true"
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:show-delete-button="true"
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:upload-method="handleFileUpload"
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:delete-method="handleFileDelete"
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/>
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</div>
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</template>
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<script setup>
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import { onMounted, ref, reactive, toRefs, getCurrentInstance, nextTick } from "vue";
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import FormDia from "@/views/customerService/afterSalesHandling/components/formDia.vue";
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import FileListDialog from "@/components/Dialog/FileListDialog.vue";
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import { ElMessageBox } from "element-plus";
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import request from "@/utils/request";
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import { getToken } from "@/utils/auth";
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import {
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afterSalesServiceListPage,
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afterSalesServiceFileListPage,
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afterSalesServiceFileDel,
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} from "@/api/customerService/index.js";
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import useUserStore from "@/store/modules/user.js";
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const { proxy } = getCurrentInstance();
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const userStore = useUserStore()
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const data = reactive({
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searchForm: {
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feedbackDate: "",
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disDate: "",
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},
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});
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const { searchForm } = toRefs(data);
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/*
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post_sale_waiting_list 新增的售后分类
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degree_of_urgency 新增的紧急程度
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work_order_status 主页的工单状态
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*/
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const { post_sale_waiting_list, degree_of_urgency, work_order_status } = proxy.useDict(
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"post_sale_waiting_list",
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"degree_of_urgency",
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"work_order_status",
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);
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const classificationOptions = computed(() => post_sale_waiting_list?.value || []);
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const degreeOfUrgencyOptions = computed(() => degree_of_urgency?.value || []);
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const workOrderStatusOptions = computed(() => work_order_status?.value || []);
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const tableColumn = ref([
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{
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label: "工单编号",
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prop:"afterSalesServiceNo",
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width: 150,
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align: "center"
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},
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{
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label: "销售单号",
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prop:"salesContractNo",
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width: 150,
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align: "center"
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},
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{
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label: "处理状态",
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prop: "status",
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dataType: "tag",
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formatData: (params) => {
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if (params === 1) {
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return "待处理";
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} else if (params === 2) {
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return "已处理";
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} else {
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return null;
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}
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},
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formatType: (params) => {
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if (params === 1) {
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return "danger";
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} else if (params === 2) {
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return "success";
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} else {
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return null;
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}
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},
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align: "center"
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},
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{
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label: "反馈日期",
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prop: "feedbackDate",
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width: 150,
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align: "center"
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},
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{
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label: "登记人",
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prop: "checkNickName",
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align: "center"
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},
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{
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label: "紧急程度",
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prop: "urgency",
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// 根据degreeOfUrgencyOptions字典去自动匹配
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formatData: (params) => {
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if (params) {
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const item = degreeOfUrgencyOptions.value.find(item => item.value === params);
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return item?.label || params;
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}
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return null;
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},
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align: "center"
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},
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{
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label: "售后类型",
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prop: "serviceType",
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// 根据classificationOptions字典去自动匹配
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formatData: (params) => {
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if (params) {
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const item = classificationOptions.value.find(item => item.value === params);
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return item?.label || params;
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}
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return null;
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},
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align: "center"
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},
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{
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label: "问题描述",
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prop: "disRes",
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width:300,
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},
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{
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label: "关联部门",
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prop: "deptName",
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width: 200,
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align: "center"
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},
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{
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dataType: "action",
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label: "操作",
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align: "center",
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fixed: 'right',
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width: 240,
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operation: [
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{
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name: "处理",
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type: "text",
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clickFun: (row) => {
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openForm("approve", row);
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},
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disabled: (row) => {
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return row.status !== 1
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}
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},
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{
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name: "查看",
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type: "text",
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clickFun: (row) => {
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openForm("view", row);
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},
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},
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// TODO 为写报告添加的
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{
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name: "附件",
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type: "text",
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clickFun: (row) => {
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openFilesFormDia(row);
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},
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},
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],
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},
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]);
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const tableData = ref([]);
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const tableLoading = ref(false);
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const page = reactive({
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current: 1,
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size: 100,
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total: 0,
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});
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const selectedRows = ref([]);
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// 表格选择数据
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const handleSelectionChange = (selection) => {
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selectedRows.value = selection;
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};
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const formDia = ref()
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const fileListRef = ref(null)
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const fileListDialogVisible = ref(false)
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const currentFileRow = ref(null)
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// 重置
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const handleReset = () => {
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Object.keys(searchForm.value).forEach(key => {
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searchForm.value[key] = ""
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})
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}
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// 打开附件弹框
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const openFilesFormDia = async (row) => {
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currentFileRow.value = row
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try {
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const res = await afterSalesServiceFileListPage({
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afterSalesServiceId: row.id,
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current: 1,
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size: 100,
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})
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if (res.code === 200 && fileListRef.value) {
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const fileList = (res.data?.records || []).map((item) => ({
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name: item.name || item.fileName,
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url: item.url || item.fileUrl,
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id: item.id,
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...item,
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}))
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fileListRef.value.open(fileList)
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fileListDialogVisible.value = true
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} else {
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fileListRef.value?.open([])
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fileListDialogVisible.value = true
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}
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} catch (error) {
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proxy.$modal.msgError("获取附件列表失败")
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fileListRef.value?.open([])
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fileListDialogVisible.value = true
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}
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}
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// 上传附件
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const handleFileUpload = async () => {
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if (!currentFileRow.value) {
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proxy.$modal.msgWarning("请先选择数据")
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return
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}
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return new Promise((resolve) => {
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const input = document.createElement("input")
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input.type = "file"
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input.style.display = "none"
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input.onchange = async (e) => {
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const file = e.target.files[0]
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if (!file) {
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resolve(null)
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return
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}
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try {
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const formData = new FormData()
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formData.append("file", file)
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formData.append("id", currentFileRow.value.id)
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const uploadRes = await request({
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url: "/afterSalesService/file/upload",
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method: "post",
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data: formData,
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headers: {
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"Content-Type": "multipart/form-data",
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Authorization: `Bearer ${getToken()}`,
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},
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})
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if (uploadRes.code === 200) {
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proxy.$modal.msgSuccess("文件上传成功")
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// 重新获取文件列表
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const listRes = await afterSalesServiceFileListPage({
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afterSalesServiceId: currentFileRow.value.id,
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current: 1,
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size: 100,
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})
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if (listRes.code === 200 && fileListRef.value) {
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const fileList = (listRes.data?.records || []).map((item) => ({
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name: item.fileName,
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url: item.fileUrl,
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id: item.id,
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...item,
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}))
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fileListRef.value.setList(fileList)
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}
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resolve({ name: file.name, url: "", id: null })
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} else {
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proxy.$modal.msgError(uploadRes.msg || "文件上传失败")
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resolve(null)
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}
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} catch (err) {
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proxy.$modal.msgError("文件上传失败")
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resolve(null)
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} finally {
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document.body.removeChild(input)
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}
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}
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document.body.appendChild(input)
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input.click()
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})
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}
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// 删除附件
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const handleFileDelete = async (row) => {
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try {
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// 添加确认对话框
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const confirmResult = await ElMessageBox.confirm(
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'确定要删除这个附件吗？',
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'删除确认',
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{
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confirmButtonText: '确定',
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cancelButtonText: '取消',
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type: 'warning'
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}
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)
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if (confirmResult === 'confirm') {
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const res = await afterSalesServiceFileDel(row.id)
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if (res.code === 200) {
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proxy.$modal.msgSuccess("删除成功")
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if (currentFileRow.value && fileListRef.value) {
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const listRes = await afterSalesServiceFileListPage({
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afterSalesServiceId: currentFileRow.value.id,
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current: 1,
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size: 100,
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})
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if (listRes.code === 200) {
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const fileList = (listRes.data?.records || []).map((item) => ({
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name: item.fileName,
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url: item.fileUrl,
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id: item.id,
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...item,
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}))
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fileListRef.value.setList(fileList)
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}
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}
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} else {
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proxy.$modal.msgError(res.msg || "删除失败")
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return false
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}
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}
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} catch (error) {
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// 如果用户取消删除，不显示错误信息
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if (error !== 'cancel') {
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proxy.$modal.msgError("删除失败")
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}
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return false
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}
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}
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// 查询列表
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/** 搜索按钮操作 */
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const handleQuery = () => {
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page.current = 1;
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getList();
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};
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const pagination = (obj) => {
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page.current = obj.page;
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page.size = obj.limit;
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getList();
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};
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const getList = () => {
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tableLoading.value = true;
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afterSalesServiceListPage({ ...searchForm.value, ...page }).then((res) => {
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tableLoading.value = false;
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tableData.value = res.data.records;
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page.total = res.data.total;
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});
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};
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// 打开弹框
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const openForm = (type, row) => {
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nextTick(() => {
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formDia.value?.openDialog(type, row)
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})
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};
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// 导出
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const handleOut = () => {
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ElMessageBox.confirm("选中的内容将被导出，是否确认导出？", "导出", {
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confirmButtonText: "确认",
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cancelButtonText: "取消",
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type: "warning",
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})
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.then(() => {
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proxy.download("/afterSalesService/exportTwo", {}, "售后处理.xlsx");
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})
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.catch(() => {
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proxy.$modal.msg("已取消");
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});
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};
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onMounted(() => {
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getList();
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});
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</script>
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<style scoped>
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.search-wrapper {
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background: white;
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padding: 1rem 1rem 0 1rem;
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border: 8px;
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border-radius: 16px;
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}
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</style>
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