<template>
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<div class="app-container">
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<!-- 查询条件 -->
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<el-form
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:model="queryParams"
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ref="queryForm"
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:inline="true"
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v-show="showSearch"
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label-width="90px"
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>
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<el-form-item label="产品型号" prop="productModel">
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<el-input
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v-model="queryParams.productModel"
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placeholder="请输入产品型号"
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clearable
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@keyup.enter.native="handleQuery"
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/>
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</el-form-item>
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<el-form-item label="客户名称" prop="customerName">
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<el-input
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v-model="queryParams.customerName"
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placeholder="请输入客户名称"
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clearable
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@keyup.enter.native="handleQuery"
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/>
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</el-form-item>
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<el-form-item label="反馈时间" prop="feedbackRange">
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<el-date-picker
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v-model="queryParams.feedbackRange"
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type="daterange"
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range-separator="至"
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start-placeholder="开始日期"
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end-placeholder="结束日期"
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value-format="YYYY-MM-DD"
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format="YYYY-MM-DD"
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clearable
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/>
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</el-form-item>
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<el-form-item label="处理状态" prop="status">
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<el-select
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v-model="queryParams.status"
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placeholder="请选择处理状态"
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clearable
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>
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<el-option
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v-for="item in statusOptions"
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:key="item.value"
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:label="item.label"
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:value="item.value"
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/>
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</el-select>
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</el-form-item>
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<el-form-item>
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<el-button type="primary" icon="Search" @click="handleQuery">
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搜索
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</el-button>
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<el-button icon="Refresh" @click="resetQuery">重置</el-button>
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</el-form-item>
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</el-form>
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<!-- 操作区 -->
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<el-row :gutter="10" class="mb8">
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<el-col :span="3">
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<el-button
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type="primary"
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plain
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icon="Plus"
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@click="handleAdd"
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>
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新增售后质量记录
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</el-button>
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</el-col>
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<el-col :span="3">
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<el-button
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type="success"
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plain
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icon="Edit"
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:disabled="single"
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@click="handleUpdate"
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>
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修改
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</el-button>
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</el-col>
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<el-col :span="3">
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<el-button
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type="danger"
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plain
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icon="Delete"
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:disabled="multiple"
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@click="handleDelete"
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>
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删除
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</el-button>
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</el-col>
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<el-col :span="3">
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<el-button
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type="warning"
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plain
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icon="Download"
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@click="handleExport"
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>
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导出
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</el-button>
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</el-col>
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<right-toolbar
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v-model:showSearch="showSearch"
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@queryTable="getList"
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/>
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</el-row>
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<!-- 数据表 -->
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<el-table
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v-loading="loading"
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:data="afterSalesList"
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@selection-change="handleSelectionChange"
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>
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<el-table-column type="selection" width="55" align="center" />
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<el-table-column label="序号" type="index" width="55" align="center" />
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<el-table-column label="销售合同号" prop="contractNo" width="160" />
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<el-table-column label="产品编号" prop="productCode" width="140" />
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<el-table-column label="产品型号" prop="productModel" width="140" />
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<el-table-column label="客户名称" prop="customerName" width="160" />
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<el-table-column label="联系方式" prop="contact" width="140" />
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<el-table-column label="反馈时间" prop="feedbackTime" width="160">
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<template #default="scope">
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<span>{{ scope.row.feedbackTime }}</span>
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</template>
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</el-table-column>
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<el-table-column label="问题描述" prop="problemDesc" show-overflow-tooltip />
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<el-table-column label="维修情况" prop="repairInfo" show-overflow-tooltip />
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<el-table-column label="处理结果" prop="result" show-overflow-tooltip />
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<el-table-column label="处理状态" prop="status" width="120" align="center">
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<template #default="scope">
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<dict-tag
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:options="statusOptions"
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:value="scope.row.status"
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/>
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</template>
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</el-table-column>
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<el-table-column label="操作" align="center" class-name="small-padding fixed-width" width="160" fixed="right">
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<template #default="scope">
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<el-button size="small" type="text" icon="Edit" @click="handleUpdate(scope.row)">
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修改
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</el-button>
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<el-button size="small" type="text" icon="Delete" @click="handleDelete(scope.row)">
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删除
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</el-button>
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</template>
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</el-table-column>
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</el-table>
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<pagination
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v-show="total > 0"
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:total="total"
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v-model:page="queryParams.pageNum"
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v-model:limit="queryParams.pageSize"
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@pagination="getList"
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/>
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<!-- 新增/修改弹窗 -->
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<el-dialog
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:title="title"
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v-model="open"
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width="900px"
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append-to-body
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>
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<el-form
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ref="formRef"
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:model="form"
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:rules="rules"
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label-width="110px"
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>
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<el-row>
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<el-col :span="12">
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<el-form-item label="销售合同号" prop="contractNo">
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<el-input
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v-model="form.contractNo"
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placeholder="请选择关联销售合同号"
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/>
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</el-form-item>
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</el-col>
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<el-col :span="12">
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<el-form-item label="产品编号" prop="productCode">
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<el-input
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v-model="form.productCode"
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placeholder="请选择关联产品编号"
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/>
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</el-form-item>
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</el-col>
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</el-row>
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<el-row>
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<el-col :span="12">
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<el-form-item label="产品型号" prop="productModel">
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<el-input
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v-model="form.productModel"
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placeholder="请输入产品型号"
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/>
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</el-form-item>
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</el-col>
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<el-col :span="12">
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<el-form-item label="客户名称" prop="customerName">
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<el-input
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v-model="form.customerName"
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placeholder="请输入客户名称"
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/>
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</el-form-item>
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</el-col>
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</el-row>
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<el-row>
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<el-col :span="12">
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<el-form-item label="联系方式" prop="contact">
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<el-input
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v-model="form.contact"
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placeholder="请输入客户联系方式"
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/>
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</el-form-item>
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</el-col>
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<el-col :span="12">
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<el-form-item label="反馈时间" prop="feedbackTime">
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<el-date-picker
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v-model="form.feedbackTime"
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type="datetime"
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value-format="YYYY-MM-DD HH:mm:ss"
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format="YYYY-MM-DD HH:mm"
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placeholder="请选择反馈时间"
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style="width: 100%"
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/>
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</el-form-item>
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</el-col>
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</el-row>
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<el-row>
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<el-col :span="24">
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<el-form-item label="客户反馈问题" prop="problemDesc">
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<el-input
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v-model="form.problemDesc"
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type="textarea"
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:rows="3"
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placeholder="请详细记录客户反馈问题、现象描述等信息"
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/>
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</el-form-item>
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</el-col>
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</el-row>
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<el-row>
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<el-col :span="12">
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<el-form-item label="维修情况" prop="repairInfo">
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<el-input
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v-model="form.repairInfo"
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type="textarea"
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:rows="2"
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placeholder="记录维修过程、使用备件、返修次数等"
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/>
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</el-form-item>
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</el-col>
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<el-col :span="12">
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<el-form-item label="处理结果" prop="result">
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<el-input
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v-model="form.result"
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type="textarea"
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:rows="2"
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placeholder="记录最终处理结果，如更换、退货、升级等"
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/>
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</el-form-item>
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</el-col>
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</el-row>
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<el-row>
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<el-col :span="12">
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<el-form-item label="处理状态" prop="status">
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<el-select
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v-model="form.status"
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placeholder="请选择处理状态"
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>
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<el-option
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v-for="item in statusOptions"
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:key="item.value"
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:label="item.label"
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:value="item.value"
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/>
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</el-select>
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</el-form-item>
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</el-col>
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<el-col :span="12">
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<el-form-item label="备注" prop="remark">
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<el-input
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v-model="form.remark"
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type="textarea"
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:rows="2"
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placeholder="可记录后续跟踪意见、复盘结论等"
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/>
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</el-form-item>
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</el-col>
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</el-row>
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</el-form>
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<template #footer>
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<div class="dialog-footer">
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<el-button type="primary" @click="submitForm">确 定</el-button>
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<el-button @click="cancel">取 消</el-button>
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</div>
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</template>
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</el-dialog>
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</div>
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</template>
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<script setup name="AfterSalesTraceability">
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import { ref, reactive, onMounted } from "vue";
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import { ElMessageBox } from "element-plus";
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const { proxy } = getCurrentInstance();
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// 状态字典
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const statusOptions = ref([
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{ label: "待处理", value: "0" },
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{ label: "处理中", value: "1" },
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{ label: "已完成", value: "2" },
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{ label: "已关闭", value: "3" },
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]);
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// 模拟售后质量数据
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const afterSalesList = ref([
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{
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id: 1,
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contractNo: "SC-2024-001",
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productCode: "P-10001",
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productModel: "XG-500A",
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customerName: "华南电子科技有限公司",
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contact: "张工 / 13800000001",
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feedbackTime: "2024-12-01 10:23:00",
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problemDesc: "使用三个月后出现间歇性掉电，影响产线稳定运行。",
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repairInfo: "安排工程师上门检修，更换电源模块并加固接线端子。",
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result: "更换电源总成，恢复正常使用，建议客户增加UPS保护。",
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status: "2",
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remark: "列入重点跟踪客户，后续观察一个季度。",
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},
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{
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id: 2,
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contractNo: "SC-2024-015",
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productCode: "P-10045",
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productModel: "XG-500B",
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customerName: "华东精密制造有限公司",
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contact: "李工 / 13800000002",
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feedbackTime: "2024-12-05 15:40:00",
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problemDesc: "部分批次出现外壳刮花，客户投诉外观质量不达标。",
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repairInfo: "与生产现场核查，确认来料搬运及包装环节存在磕碰风险。",
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result: "对问题批次重新返工，补发良品，并优化包装防护方案。",
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status: "1",
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remark: "需跟踪后续批次投诉率变化。",
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},
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{
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id: 3,
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contractNo: "SC-2024-032",
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productCode: "P-10110",
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productModel: "XG-600C",
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customerName: "西南新能源科技股份",
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contact: "王工 / 13800000003",
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feedbackTime: "2024-11-28 09:15:00",
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problemDesc: "现场调试时发现接口不兼容，需要适配客户旧版系统。",
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repairInfo: "远程技术支持+现场工程师联合排查，提供过渡适配方案。",
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result: "通过更换接插件并升级固件版本解决。",
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status: "0",
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remark: "建议下次合同前置沟通接口规格。",
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},
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]);
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const open = ref(false);
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const loading = ref(false);
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const showSearch = ref(true);
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const ids = ref([]);
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const single = ref(true);
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const multiple = ref(true);
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const total = ref(3);
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const title = ref("新增售后质量记录");
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|
const data = reactive({
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form: {},
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queryParams: {
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pageNum: 1,
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pageSize: 10,
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productModel: null,
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customerName: null,
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feedbackRange: [],
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status: null,
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},
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rules: {
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contractNo: [
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{ required: true, message: "销售合同号不能为空", trigger: "blur" },
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],
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productCode: [
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{ required: true, message: "产品编号不能为空", trigger: "blur" },
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],
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productModel: [
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{ required: true, message: "产品型号不能为空", trigger: "blur" },
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],
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customerName: [
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{ required: true, message: "客户名称不能为空", trigger: "blur" },
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],
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contact: [
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{ required: true, message: "联系方式不能为空", trigger: "blur" },
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],
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feedbackTime: [
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{ required: true, message: "反馈时间不能为空", trigger: "change" },
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],
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problemDesc: [
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{ required: true, message: "客户反馈问题不能为空", trigger: "blur" },
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],
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status: [
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{ required: true, message: "处理状态不能为空", trigger: "change" },
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],
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},
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});
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const { queryParams, form, rules } = toRefs(data);
|
|
// 查询列表（仅前端筛选，不调接口）
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function getList() {
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loading.value = true;
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const list = afterSalesList.value.filter((item) => {
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if (
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queryParams.value.productModel &&
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!item.productModel
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?.toLowerCase()
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.includes(queryParams.value.productModel.toLowerCase())
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) {
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return false;
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}
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if (
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queryParams.value.customerName &&
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!item.customerName
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?.toLowerCase()
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.includes(queryParams.value.customerName.toLowerCase())
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) {
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return false;
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}
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if (queryParams.value.status && item.status !== queryParams.value.status) {
|
return false;
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}
|
if (
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Array.isArray(queryParams.value.feedbackRange) &&
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queryParams.value.feedbackRange.length === 2
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) {
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const [start, end] = queryParams.value.feedbackRange;
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const dateStr = item.feedbackTime?.slice(0, 10);
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if (dateStr < start || dateStr > end) {
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return false;
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}
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}
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return true;
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});
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total.value = list.length;
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// 此处未做分页，仅模拟全量展示
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afterSalesList.value = list;
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loading.value = false;
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}
|
|
// 取消
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function cancel() {
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open.value = false;
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reset();
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}
|
|
// 表单重置
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function reset() {
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form.value = {
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id: null,
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contractNo: null,
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productCode: null,
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productModel: null,
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customerName: null,
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contact: null,
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feedbackTime: null,
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problemDesc: null,
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repairInfo: null,
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result: null,
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status: "0",
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remark: null,
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};
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proxy.resetForm("formRef");
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}
|
|
// 搜索
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function handleQuery() {
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queryParams.value.pageNum = 1;
|
getList();
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}
|
|
// 重置
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function resetQuery() {
|
proxy.resetForm("queryForm");
|
queryParams.value.feedbackRange = [];
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handleQuery();
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}
|
|
// 多选
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function handleSelectionChange(selection) {
|
ids.value = selection.map((item) => item.id);
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single.value = selection.length !== 1;
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multiple.value = !selection.length;
|
}
|
|
// 新增
|
function handleAdd() {
|
reset();
|
open.value = true;
|
title.value = "新增售后质量记录";
|
}
|
|
// 修改
|
function handleUpdate(row) {
|
reset();
|
const current = row || afterSalesList.value.find((item) => item.id === ids.value[0]);
|
if (current) {
|
form.value = { ...current };
|
open.value = true;
|
title.value = "修改售后质量记录";
|
}
|
}
|
|
// 提交
|
function submitForm() {
|
proxy.$refs["formRef"].validate((valid) => {
|
if (valid) {
|
if (form.value.id != null) {
|
// 修改：替换本地模拟数据
|
const index = afterSalesList.value.findIndex(
|
(item) => item.id === form.value.id
|
);
|
if (index !== -1) {
|
afterSalesList.value.splice(index, 1, { ...form.value });
|
}
|
proxy.$modal.msgSuccess("修改成功");
|
} else {
|
// 新增：插入本地模拟数据
|
const newId =
|
afterSalesList.value.length > 0
|
? Math.max(...afterSalesList.value.map((i) => i.id)) + 1
|
: 1;
|
afterSalesList.value.push({ ...form.value, id: newId });
|
proxy.$modal.msgSuccess("新增成功");
|
}
|
open.value = false;
|
getList();
|
}
|
});
|
}
|
|
// 删除
|
function handleDelete(row) {
|
const deleteIds = row?.id ? [row.id] : ids.value;
|
if (!deleteIds || deleteIds.length === 0) {
|
proxy.$modal.msgWarning("请先选择要删除的记录");
|
return;
|
}
|
ElMessageBox.confirm(
|
'是否确认删除选中的售后质量记录？',
|
"警告",
|
{
|
confirmButtonText: "确定",
|
cancelButtonText: "取消",
|
type: "warning",
|
}
|
)
|
.then(() => {
|
// 前端删除本地模拟数据
|
afterSalesList.value = afterSalesList.value.filter(
|
(item) => !deleteIds.includes(item.id)
|
);
|
proxy.$modal.msgSuccess("删除成功");
|
getList();
|
})
|
.catch(() => {});
|
}
|
|
// 导出
|
function handleExport() {
|
proxy.$modal.msgSuccess("导出功能为演示功能，当前未对接实际导出接口");
|
}
|
|
onMounted(() => {
|
getList();
|
});
|
</script>
|
|
<style scoped>
|
.mb8 {
|
margin-bottom: 8px;
|
}
|
.dialog-footer {
|
text-align: right;
|
}
|
</style>
|
