| | |
| | | */ |
| | | private Long customerId; |
| | | /** |
| | | * 客户名称(文本,可自由填写) |
| | | */ |
| | | private String customerName; |
| | | /** |
| | | * 联系人编号,关联 crm_contact.id |
| | | */ |
| | | private Long contactId; |
| | | /** |
| | | * 联系人(文本,可自由填写) |
| | | */ |
| | | private String contactName; |
| | | /** |
| | | * 销售订单编号,关联 erp_sale_order.id |
| | | */ |
| | |
| | | */ |
| | | private LocalDateTime closedTime; |
| | | /** |
| | | * 回访状态: 0-待回访 1-已回访通过 |
| | | * |
| | | * 完结(COMPLETED)后进入待回访,登记「满意且未复发」的回访后置为已回访通过,方可归档 |
| | | */ |
| | | private Integer visitStatus; |
| | | /** |
| | | * 最近一次回访时间 |
| | | */ |
| | | private LocalDateTime lastVisitTime; |
| | | /** |
| | | * 最近一次回访是否满意 |
| | | */ |
| | | private Boolean lastVisitSatisfied; |
| | | /** |
| | | * 最近一次回访问题是否复发 |
| | | */ |
| | | private Boolean lastVisitRecurred; |
| | | /** |
| | | * 沉淀问题编号,关联 after_sale_problem.id |
| | | */ |
| | | private Long problemId; |
| | | /** |
| | | * 沉淀问题单号(冗余) |
| | | */ |
| | | private String problemNo; |
| | | /** |
| | | * 备注 |
| | | */ |
| | | private String remark; |