| | |
| | | <template> |
| | | <div class="app-container"> |
| | | <div class="search_form"> |
| | | <div> |
| | | <span class="search_title">反馈日期:</span> |
| | | <el-date-picker |
| | | v-model="searchForm.feedbackDate" |
| | | value-format="YYYY-MM-DD" |
| | | format="YYYY-MM-DD" |
| | | type="date" |
| | | placeholder="请选择" |
| | | clearable |
| | | @change="handleQuery" |
| | | /> |
| | | <span style="margin-left: 10px;" class="search_title">处理状态:</span> |
| | | <el-select v-model="searchForm.status" placeholder="请选择状态" @change="handleQuery" style="width: 140px" clearable> |
| | | <el-option label="待处理" :value="1"></el-option> |
| | | <el-option label="已处理" :value="2"></el-option> |
| | | </el-select> |
| | | <el-button type="primary" @click="handleQuery" style="margin-left: 10px" |
| | | >搜索</el-button |
| | | <div class="workorder-stats"> |
| | | <div |
| | | v-for="(item, index) in statsList" |
| | | :key="index" |
| | | class="stat-card" |
| | | > |
| | | <div class="stat-icon" :style="{ backgroundColor: item.bgColor }"> |
| | | <el-icon :color="item.color" :size="20"> |
| | | <component :is="item.icon" /> |
| | | </el-icon> |
| | | </div> |
| | | <div class="stat-info"> |
| | | <div class="stat-number">{{ item.count }}</div> |
| | | <div class="stat-label">{{ item.label }}</div> |
| | | </div> |
| | | </div> |
| | | </div> |
| | | <div class="search-wrapper"> |
| | | <el-form |
| | | :model="searchForm" |
| | | class="demo-form-inline" |
| | | > |
| | | <el-row :gutter="20"> |
| | | <el-col :span="4"> |
| | | <el-form-item> |
| | | <el-input |
| | | v-model="searchForm.afterSalesServiceNo" |
| | | placeholder="请输入工单编号" |
| | | clearable |
| | | /> |
| | | </el-form-item> |
| | | </el-col> |
| | | <el-col :span="4"> |
| | | <el-form-item> |
| | | <el-select |
| | | v-model="searchForm.status" |
| | | placeholder="请选择工单状态" |
| | | clearable |
| | | > |
| | | <el-option |
| | | v-for="dict in workOrderStatusOptions" |
| | | :key="dict.value" |
| | | :label="dict.label" |
| | | :value="dict.value" |
| | | /> |
| | | </el-select> |
| | | </el-form-item> |
| | | </el-col> |
| | | <el-col :span="4"> |
| | | <el-form-item> |
| | | <el-select |
| | | v-model="searchForm.urgency" |
| | | placeholder="请选择紧急程度" |
| | | clearable |
| | | > |
| | | <el-option |
| | | v-for="dict in degreeOfUrgencyOptions" |
| | | :key="dict.value" |
| | | :label="dict.label" |
| | | :value="dict.value" |
| | | /> |
| | | </el-select> |
| | | </el-form-item> |
| | | </el-col> |
| | | <el-col :span="4"> |
| | | <el-form-item> |
| | | <el-select |
| | | v-model="searchForm.serviceType" |
| | | placeholder="请选择售后类型" |
| | | clearable |
| | | > |
| | | <el-option |
| | | v-for="dict in classificationOptions" |
| | | :key="dict.value" |
| | | :label="dict.label" |
| | | :value="dict.value" |
| | | /> |
| | | </el-select> |
| | | </el-form-item> |
| | | </el-col> |
| | | <el-col :span="4"> |
| | | <el-form-item> |
| | | <el-input |
| | | v-model="searchForm.orderNo" |
| | | placeholder="请输入销售单号" |
| | | clearable |
| | | /> |
| | | </el-form-item> |
| | | </el-col> |
| | | |
| | | |
| | | |
| | | <!-- 按钮 --> |
| | | <el-col :span="4"> |
| | | <el-form-item> |
| | | <el-button type="primary" @click="handleQuery"> |
| | | 搜索 |
| | | </el-button> |
| | | <el-button @click="handleReset"> |
| | | 重置 |
| | | </el-button> |
| | | </el-form-item> |
| | | </el-col> |
| | | </el-row> |
| | | </el-form> |
| | | </div> |
| | | <div class="table_list"> |
| | | <div class="table_header" style="display: flex; justify-content: space-between; align-items: center;"> |
| | | <div> |
| | | <el-button type="primary" @click="openForm('add')">新增售后单</el-button> |
| | | </div> |
| | | <div> |
| | | <el-button type="primary" @click="openForm('add')">新增</el-button> |
| | | <el-button @click="handleOut">导出</el-button> |
| | | <el-button type="danger" plain @click="handleDelete">删除</el-button> |
| | | </div> |
| | | </div> |
| | | <div class="table_list"> |
| | | <PIMTable |
| | | rowKey="id" |
| | | :column="tableColumn" |
| | | :tableData="tableData" |
| | | :page="page" |
| | | :height="tableHeight" |
| | | :isSelection="true" |
| | | @selection-change="handleSelectionChange" |
| | | :tableLoading="tableLoading" |
| | |
| | | </template> |
| | | |
| | | <script setup> |
| | | import {Search} from "@element-plus/icons-vue"; |
| | | import {onMounted, ref, getCurrentInstance, nextTick} from "vue"; |
| | | import {onMounted, reactive, ref, toRefs, computed, getCurrentInstance, nextTick} from "vue"; |
| | | import FormDia from "@/views/customerService/feedbackRegistration/components/formDia.vue"; |
| | | import {ElMessageBox} from "element-plus"; |
| | | import {afterSalesServiceDelete, afterSalesServiceListPage} from "@/api/customerService/index.js"; |
| | | import {afterSalesServiceDelete, afterSalesServiceListPage, getSalesLedgerDetail} from "@/api/customerService/index.js"; |
| | | import useUserStore from "@/store/modules/user.js"; |
| | | const { proxy } = getCurrentInstance(); |
| | | const userStore = useUserStore() |
| | | import { Document, FolderOpened, UserFilled } from "@element-plus/icons-vue" |
| | | import { markRaw } from 'vue' |
| | | |
| | | const statsList = ref([ |
| | | { |
| | | icon: markRaw(Document), |
| | | count: 0, |
| | | label: '全部工单', |
| | | color: '#4080ff', |
| | | bgColor: '#eaf2ff' |
| | | }, |
| | | { |
| | | icon: markRaw(FolderOpened), |
| | | count: 0, |
| | | label: '已处理', |
| | | color: '#ff9a2e', |
| | | bgColor: '#fff5e6' |
| | | }, |
| | | { |
| | | icon: markRaw(UserFilled), |
| | | count: 0, |
| | | label: '已完成', |
| | | color: '#00b42a', |
| | | bgColor: '#e6f7ed' |
| | | }, |
| | | ]) |
| | | |
| | | const data = reactive({ |
| | | searchForm: { |
| | | feedbackDate: "", |
| | | }, |
| | | customerName: "", |
| | | status: "", |
| | | urgency: "", |
| | | serviceType: "", |
| | | reviewStatus: "", |
| | | orderNo: "", |
| | | } |
| | | }); |
| | | const { searchForm } = toRefs(data); |
| | | |
| | | const tableColumn = ref([ |
| | | { |
| | | label: "工单编号", |
| | | prop:"afterSalesServiceNo", |
| | | width: 150, |
| | | align: "center" |
| | | }, |
| | | { |
| | | label: "销售单号", |
| | | prop:"salesContractNo", |
| | | width: 150, |
| | | align: "center" |
| | | }, |
| | | { |
| | | label: "处理状态", |
| | | prop: "status", |
| | | dataType: "tag", |
| | | |
| | | formatData: (params) => { |
| | | if (params == 1) { |
| | | if (params === 1) { |
| | | return "待处理"; |
| | | } else if (params == 2) { |
| | | } else if (params === 2) { |
| | | return "已处理"; |
| | | } else { |
| | | return null; |
| | | } |
| | | }, |
| | | formatType: (params) => { |
| | | if (params == 1) { |
| | | if (params === 1) { |
| | | return "danger"; |
| | | } else if (params == 2) { |
| | | } else if (params === 2) { |
| | | return "success"; |
| | | } else { |
| | | return null; |
| | | } |
| | | }, |
| | | align: "center" |
| | | }, |
| | | { |
| | | label: "反馈日期", |
| | | prop: "feedbackDate", |
| | | width: 150, |
| | | align: "center" |
| | | }, |
| | | { |
| | | label: "登记人", |
| | | prop: "checkNickName", |
| | | align: "center" |
| | | }, |
| | | { |
| | | label: "客户名称", |
| | | prop: "customerName", |
| | | width: 200, |
| | | label: "紧急程度", |
| | | prop: "urgency", |
| | | // 根据degreeOfUrgencyOptions字典去自动匹配 |
| | | formatData: (params) => { |
| | | if (params) { |
| | | const item = degreeOfUrgencyOptions.value.find(item => item.value === params); |
| | | return item?.label || params; |
| | | } |
| | | return null; |
| | | }, |
| | | align: "center" |
| | | }, |
| | | { |
| | | label: "售后类型", |
| | | prop: "serviceType", |
| | | // 根据classificationOptions字典去自动匹配 |
| | | formatData: (params) => { |
| | | if (params) { |
| | | const item = classificationOptions.value.find(item => item.value === params); |
| | | return item?.label || params; |
| | | } |
| | | return null; |
| | | }, |
| | | align: "center" |
| | | }, |
| | | { |
| | | label: "问题描述", |
| | | prop: "proDesc", |
| | | width:300 |
| | | prop: "disRes", |
| | | width:300, |
| | | }, |
| | | { |
| | | label: "关联部门", |
| | | prop: "deptName", |
| | | width: 200, |
| | | align: "center" |
| | | }, |
| | | { |
| | | dataType: "action", |
| | |
| | | name: "编辑", |
| | | type: "text", |
| | | clickFun: (row) => { |
| | | console.log(row) |
| | | openForm("edit", row); |
| | | }, |
| | | disabled: (row) => { |
| | |
| | | } |
| | | }, |
| | | ], |
| | | align: "center" |
| | | }, |
| | | ]); |
| | | const tableData = ref([]); |
| | |
| | | total: 0, |
| | | }); |
| | | const selectedRows = ref([]); |
| | | const tableHeight = computed(() => "calc(100% -80px)"); |
| | | |
| | | const handleReset = () => { |
| | | Object.keys(searchForm.value).forEach(key => { |
| | | searchForm.value[key] = "" |
| | | }) |
| | | } |
| | | // 表格选择数据 |
| | | const handleSelectionChange = (selection) => { |
| | | selectedRows.value = selection; |
| | | }; |
| | | const formDia = ref() |
| | | |
| | | // 字典获取 |
| | | /* |
| | | post_sale_waiting_list 新增的售后分类 |
| | | degree_of_urgency 新增的紧急程度 |
| | | work_order_status 主页的工单状态 |
| | | review_status 首页的审核状态 |
| | | */ |
| | | const { post_sale_waiting_list, degree_of_urgency, work_order_status, review_status } = proxy.useDict( |
| | | "post_sale_waiting_list", |
| | | "degree_of_urgency", |
| | | "work_order_status", |
| | | "review_status" |
| | | ); |
| | | |
| | | const classificationOptions = computed(() => post_sale_waiting_list?.value || []); |
| | | const degreeOfUrgencyOptions = computed(() => degree_of_urgency?.value || []); |
| | | const workOrderStatusOptions = computed(() => work_order_status?.value || []); |
| | | |
| | | // 查询列表 |
| | | /** 搜索按钮操作 */ |
| | |
| | | }; |
| | | const getList = () => { |
| | | tableLoading.value = true; |
| | | getSalesLedgerDetails() |
| | | afterSalesServiceListPage({ ...searchForm.value, ...page }).then((res) => { |
| | | tableLoading.value = false; |
| | | tableData.value = res.data.records; |
| | |
| | | }) |
| | | }; |
| | | |
| | | const handleDelete = () => { |
| | | function handleDelete() { |
| | | let ids = []; |
| | | if (selectedRows.value.length > 0) { |
| | | // 检查是否有他人维护的数据 |
| | |
| | | .then(() => { |
| | | tableLoading.value = true; |
| | | afterSalesServiceDelete(ids) |
| | | .then((res) => { |
| | | .then(() => { |
| | | proxy.$modal.msgSuccess("删除成功"); |
| | | getList(); |
| | | }) |
| | |
| | | }); |
| | | }; |
| | | |
| | | // 获取统计数据并刷新顶部卡片 |
| | | const getSalesLedgerDetails = () => { |
| | | getSalesLedgerDetail({}).then((res) => { |
| | | if (res.code === 200) { |
| | | statsList.value[0].count = res.data.filter((item) => item.status === 3)[0].count; |
| | | statsList.value[1].count = res.data.filter((item) => item.status === 2)[0].count; |
| | | statsList.value[2].count = res.data.filter((item) => item.status === 1)[0].count; |
| | | |
| | | // }); |
| | | } |
| | | }); |
| | | } |
| | | |
| | | |
| | | |
| | | onMounted(() => { |
| | | getList(); |
| | | |
| | | }); |
| | | </script> |
| | | |
| | | <style scoped> |
| | | <style scoped lang="scss"> |
| | | .search-wrapper { |
| | | background: white; |
| | | padding: 1rem 1rem 0 1rem; |
| | | border: 8px; |
| | | border-radius: 16px; |
| | | } |
| | | |
| | | .expand-btn { |
| | | width: 100%; |
| | | padding: 20px; /* 上下左右各20px,点击这个范围都能触发事件 */ |
| | | cursor: pointer; /* 鼠标悬浮显示手型,提升体验 */ |
| | | text-align: center; |
| | | } |
| | | |
| | | .workorder-stats { |
| | | display: flex; |
| | | gap: 16px; |
| | | padding-bottom:1rem; |
| | | border-radius: 8px; |
| | | } |
| | | |
| | | .stat-card { |
| | | flex: 1; |
| | | display: flex; |
| | | align-items: center; |
| | | gap: 12px; |
| | | padding: 20px; |
| | | background-color: #fff; |
| | | border-radius: 8px; |
| | | box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.06); |
| | | } |
| | | |
| | | .stat-icon { |
| | | display: flex; |
| | | align-items: center; |
| | | justify-content: center; |
| | | width: 48px; |
| | | height: 48px; |
| | | border-radius: 8px; |
| | | } |
| | | |
| | | .stat-info { |
| | | display: flex; |
| | | flex-direction: column; |
| | | gap: 4px; |
| | | } |
| | | |
| | | .stat-number { |
| | | font-size: 24px; |
| | | font-weight: 600; |
| | | color: #303133; |
| | | line-height: 1; |
| | | } |
| | | |
| | | .stat-label { |
| | | font-size: 14px; |
| | | color: #909399; |
| | | line-height: 1; |
| | | } |
| | | .table_header{ |
| | | padding-bottom: 10px; |
| | | } |
| | | |
| | | .table_list { |
| | | height: calc(100vh - 380px); |
| | | min-height: 360px; |
| | | background: #fff; |
| | | margin-top: 20px; |
| | | display: flex; |
| | | flex-direction: column; |
| | | } |
| | | |
| | | :deep(.table_list .pagination-container) { |
| | | display: flex; |
| | | justify-content: flex-end; |
| | | align-items: center; |
| | | margin-top: auto; |
| | | padding: 12px 0 0; |
| | | } |
| | | |
| | | :deep(.table_list .el-pagination) { |
| | | flex-wrap: nowrap; |
| | | justify-content: flex-end; |
| | | width: 100%; |
| | | } |
| | | </style> |