gongchunyi
2026-05-28 2c8a663d12ef967a6378d9f38a4224d14201f9d9
src/views/customerService/feedbackRegistration/index.vue
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<template>
  <div class="app-container">
    <div class="workorder-stats">
      <div v-for="(item, index) in statsList"
           :key="index"
           class="stat-card">
        <div class="stat-icon"
             :style="{ backgroundColor: item.bgColor }">
          <el-icon :color="item.color"
                   :size="20">
            <component :is="item.icon" />
          </el-icon>
        </div>
        <div class="stat-info">
          <div class="stat-number">{{ item.count }}</div>
          <div class="stat-label">{{ item.label }}</div>
        </div>
      </div>
    </div>
    <div class="search-wrapper">
      <el-form :model="searchForm"
               class="demo-form-inline">
        <el-row :gutter="20">
          <el-col :span="4">
            <el-form-item>
              <el-input v-model="searchForm.afterSalesServiceNo"
                        placeholder="请输入工单编号"
                        clearable />
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-select v-model="searchForm.status"
                         placeholder="请选择工单状态"
                         clearable>
                <el-option v-for="dict in workOrderStatusOptions"
                           :key="dict.value"
                           :label="dict.label"
                           :value="dict.value" />
              </el-select>
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-select v-model="searchForm.urgency"
                         placeholder="请选择紧急程度"
                         clearable>
                <el-option v-for="dict in degreeOfUrgencyOptions"
                           :key="dict.value"
                           :label="dict.label"
                           :value="dict.value" />
              </el-select>
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-select v-model="searchForm.serviceType"
                         placeholder="请选择售后类型"
                         clearable>
                <el-option v-for="dict in classificationOptions"
                           :key="dict.value"
                           :label="dict.label"
                           :value="dict.value" />
              </el-select>
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-input v-model="searchForm.orderNo"
                        placeholder="请输入销售单号"
                        clearable />
            </el-form-item>
          </el-col>
          <!-- æŒ‰é’® -->
          <el-col :span="4">
            <el-form-item>
              <el-button type="primary"
                         @click="handleQuery">
                æœç´¢
              </el-button>
              <el-button @click="handleReset">
                é‡ç½®
              </el-button>
            </el-form-item>
          </el-col>
        </el-row>
      </el-form>
    </div>
    <div class="table_list">
      <div class="table_header"
           style="display: flex; justify-content: space-between; align-items: center;">
        <div>
          <el-button type="primary"
                     @click="openForm('add')">新增售后单</el-button>
        </div>
        <div>
          <el-button @click="handleOut">导出</el-button>
          <el-button type="danger"
                     plain
                     @click="handleDelete">删除</el-button>
        </div>
      </div>
      <PIMTable rowKey="id"
                :column="tableColumn"
                :tableData="tableData"
                :page="page"
                :height="tableHeight"
                :isSelection="true"
                @selection-change="handleSelectionChange"
                :tableLoading="tableLoading"
                @pagination="pagination"></PIMTable>
    </div>
    <form-dia ref="formDia"
              @close="handleQuery"></form-dia>
  </div>
</template>
<script setup>
  import {
    onMounted,
    reactive,
    ref,
    toRefs,
    computed,
    getCurrentInstance,
    nextTick,
  } from "vue";
  import FormDia from "@/views/customerService/feedbackRegistration/components/formDia.vue";
  import { ElMessageBox } from "element-plus";
  import {
    afterSalesServiceDelete,
    afterSalesServiceListPage,
    getSalesLedgerDetail,
  } from "@/api/customerService/index.js";
  import useUserStore from "@/store/modules/user.js";
  const { proxy } = getCurrentInstance();
  const userStore = useUserStore();
  import { Document, FolderOpened, UserFilled } from "@element-plus/icons-vue";
  import { markRaw } from "vue";
  const statsList = ref([
    {
      icon: markRaw(Document),
      count: 0,
      label: "全部工单",
      color: "#4080ff",
      bgColor: "#eaf2ff",
    },
    {
      icon: markRaw(FolderOpened),
      count: 0,
      label: "已处理",
      color: "#ff9a2e",
      bgColor: "#fff5e6",
    },
    {
      icon: markRaw(UserFilled),
      count: 0,
      label: "已完成",
      color: "#00b42a",
      bgColor: "#e6f7ed",
    },
  ]);
  const data = reactive({
    searchForm: {
      customerName: "",
      status: "",
      urgency: "",
      serviceType: "",
      reviewStatus: "",
      orderNo: "",
    },
  });
  const { searchForm } = toRefs(data);
  const tableColumn = ref([
    {
      label: "工单编号",
      prop: "afterSalesServiceNo",
      width: 150,
      align: "center",
    },
    {
      label: "销售单号",
      prop: "salesContractNo",
      width: 150,
      align: "center",
    },
    {
      label: "处理状态",
      prop: "status",
      dataType: "tag",
      formatData: params => {
        if (params) {
          let part = String(params);
          const item = workOrderStatusOptions.value.find(
            item => item.value === part
          );
          return item?.label || params;
        }
        return null;
      },
      formatType: params => {
        if (params === 1) {
          return "danger";
        } else if (params === 2) {
          return "success";
        } else {
          return null;
        }
      },
      align: "center",
    },
    {
      label: "反馈日期",
      prop: "feedbackDate",
      width: 150,
      align: "center",
    },
    {
      label: "登记人",
      prop: "checkNickName",
      align: "center",
    },
    {
      label: "紧急程度",
      prop: "urgency",
      // æ ¹æ®degreeOfUrgencyOptions字典去自动匹配
      formatData: params => {
        if (params) {
          const item = degreeOfUrgencyOptions.value.find(
            item => item.value === params
          );
          return item?.label || params;
        }
        return null;
      },
      align: "center",
    },
    {
      label: "售后类型",
      prop: "serviceType",
      // æ ¹æ®classificationOptions字典去自动匹配
      formatData: params => {
        if (params) {
          const item = classificationOptions.value.find(
            item => item.value === params
          );
          return item?.label || params;
        }
        return null;
      },
      align: "center",
    },
    {
      label: "客户诉求",
      prop: "proDesc",
      width: 300,
    },
    {
      label: "关联部门",
      prop: "deptName",
      width: 200,
      align: "center",
    },
    {
      dataType: "action",
      label: "操作",
      fixed: "right",
      operation: [
        {
          name: "编辑",
          type: "text",
          clickFun: row => {
            console.log(row);
            openForm("edit", row);
          },
          disabled: row => {
            return row.status !== 1;
          },
        },
      ],
      align: "center",
    },
  ]);
  const tableData = ref([]);
  const tableLoading = ref(false);
  const page = reactive({
    current: 1,
    size: 100,
    total: 0,
  });
  const selectedRows = ref([]);
  const tableHeight = computed(() => "calc(100% -80px)");
  const handleReset = () => {
    Object.keys(searchForm.value).forEach(key => {
      searchForm.value[key] = "";
    });
    page.current = 1;
    getList();
  };
  // è¡¨æ ¼é€‰æ‹©æ•°æ®
  const handleSelectionChange = selection => {
    selectedRows.value = selection;
  };
  const formDia = ref();
  // å­—典获取
  /*
  post_sale_waiting_list æ–°å¢žçš„售后分类
  degree_of_urgency æ–°å¢žçš„紧急程度
  work_order_status ä¸»é¡µçš„工单状态
  review_status é¦–页的审核状态
  */
  const {
    post_sale_waiting_list,
    degree_of_urgency,
    work_order_status,
    review_status,
  } = proxy.useDict(
    "post_sale_waiting_list",
    "degree_of_urgency",
    "work_order_status",
    "review_status"
  );
  const classificationOptions = computed(
    () => post_sale_waiting_list?.value || []
  );
  const degreeOfUrgencyOptions = computed(() => degree_of_urgency?.value || []);
  const workOrderStatusOptions = computed(() => work_order_status?.value || []);
  // æŸ¥è¯¢åˆ—表
  /** æœç´¢æŒ‰é’®æ“ä½œ */
  const handleQuery = () => {
    page.current = 1;
    getList();
  };
  const pagination = obj => {
    page.current = obj.page;
    page.size = obj.limit;
    getList();
  };
  const getList = () => {
    tableLoading.value = true;
    getSalesLedgerDetails();
    afterSalesServiceListPage({ ...searchForm.value, ...page }).then(res => {
      tableLoading.value = false;
      tableData.value = res.data.records;
      page.total = res.data.total;
    });
  };
  // æ‰“开弹框
  const openForm = (type, row) => {
    nextTick(() => {
      formDia.value?.openDialog(type, row);
    });
  };
  function handleDelete() {
    let ids = [];
    if (selectedRows.value.length > 0) {
      // æ£€æŸ¥æ˜¯å¦æœ‰ä»–人维护的数据
      const unauthorizedData = selectedRows.value.filter(
        item => item.checkUserId !== userStore.id
      );
      if (unauthorizedData.length > 0) {
        proxy.$modal.msgWarning("不可删除他人维护的数据");
        return;
      }
      ids = selectedRows.value.map(item => item.id);
    } else {
      proxy.$modal.msgWarning("请选择数据");
      return;
    }
    ElMessageBox.confirm("选中的内容将被删除,是否确认删除?", "删除提示", {
      confirmButtonText: "确认",
      cancelButtonText: "取消",
      type: "warning",
    })
      .then(() => {
        tableLoading.value = true;
        afterSalesServiceDelete(ids)
          .then(() => {
            proxy.$modal.msgSuccess("删除成功");
            getList();
          })
          .finally(() => {
            tableLoading.value = false;
          });
      })
      .catch(() => {
        proxy.$modal.msg("已取消");
      });
  }
  // å¯¼å‡º
  const handleOut = () => {
    ElMessageBox.confirm("选中的内容将被导出,是否确认导出?", "导出", {
      confirmButtonText: "确认",
      cancelButtonText: "取消",
      type: "warning",
    })
      .then(() => {
        proxy.download("/afterSalesService/export", {}, "反馈登记.xlsx");
      })
      .catch(() => {
        proxy.$modal.msg("已取消");
      });
  };
  const getStatsCountByStatus = (list, status) => {
    if (!Array.isArray(list)) return 0;
    return list.find(item => item?.status === status)?.count || 0;
  };
  // èŽ·å–ç»Ÿè®¡æ•°æ®å¹¶åˆ·æ–°é¡¶éƒ¨å¡ç‰‡
  const getSalesLedgerDetails = () => {
    getSalesLedgerDetail({}).then(res => {
      if (res.code === 200) {
        const statsData = Array.isArray(res.data) ? res.data : [];
        statsList.value[0].count = getStatsCountByStatus(statsData, 3);
        statsList.value[1].count = getStatsCountByStatus(statsData, 2);
        statsList.value[2].count = getStatsCountByStatus(statsData, 1);
      }
    });
  };
  onMounted(() => {
    getList();
  });
</script>
<style scoped lang="scss">
  .search-wrapper {
    background: white;
    padding: 1rem 1rem 0 1rem;
    border: 8px;
    border-radius: 16px;
  }
  .expand-btn {
    width: 100%;
    padding: 20px; /* ä¸Šä¸‹å·¦å³å„20px,点击这个范围都能触发事件 */
    cursor: pointer; /* é¼ æ ‡æ‚¬æµ®æ˜¾ç¤ºæ‰‹åž‹ï¼Œæå‡ä½“验 */
    text-align: center;
  }
  .workorder-stats {
    display: flex;
    gap: 16px;
    padding-bottom: 1rem;
    border-radius: 8px;
  }
  .stat-card {
    flex: 1;
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 20px;
    background-color: #fff;
    border-radius: 8px;
    box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.06);
  }
  .stat-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 48px;
    height: 48px;
    border-radius: 8px;
  }
  .stat-info {
    display: flex;
    flex-direction: column;
    gap: 4px;
  }
  .stat-number {
    font-size: 24px;
    font-weight: 600;
    color: #303133;
    line-height: 1;
  }
  .stat-label {
    font-size: 14px;
    color: #909399;
    line-height: 1;
  }
  .table_header {
    padding-bottom: 10px;
  }
  .table_list {
    height: calc(100vh - 380px);
    background: #fff;
    margin-top: 20px;
    display: flex;
    flex-direction: column;
  }
  :deep(.table_list .pagination-container) {
    display: flex;
    justify-content: flex-end;
    align-items: center;
    margin-top: auto;
    padding: 12px 0 0;
  }
  :deep(.table_list .el-pagination) {
    flex-wrap: nowrap;
    justify-content: flex-end;
    width: 100%;
  }
</style>