gaoluyang
15 小时以前 e2317a1bcab0134f0c1b1aec99eb4d78dfddf1b8
src/views/customerService/afterSalesHandling/index.vue
@@ -1,38 +1,94 @@
<template>
   <div class="app-container">
      <div class="search_form">
         <div>
            <span class="search_title">反馈日期:</span>
            <el-date-picker
               v-model="searchForm.feedbackDate"
               value-format="YYYY-MM-DD"
               format="YYYY-MM-DD"
               type="date"
               placeholder="请选择"
               clearable
               @change="handleQuery"
            />
            <span class="search_title ml10">处理日期:</span>
            <el-date-picker
               v-model="searchForm.disDate"
               value-format="YYYY-MM-DD"
               format="YYYY-MM-DD"
               type="date"
               placeholder="请选择"
               clearable
               @change="handleQuery"
            />
        <span style = "margin-left: 10px;" class="search_title">处理状态:</span>
        <el-select v-model="searchForm.status" placeholder="请选择状态" @change="handleQuery" style="width: 140px" clearable>
          <el-option label="待处理" :value="1"></el-option>
          <el-option label="已处理" :value="2"></el-option>
        </el-select>
            <el-button type="primary" @click="handleQuery" style="margin-left: 10px"
            >搜索</el-button
            >
            <el-button @click="handleOut" style="margin-left: 10px">导出</el-button>
         </div>
      </div>
      <div class="search-wrapper">
      <el-form
          :model="searchForm"
          class="demo-form-inline"
      >
        <el-row :gutter="20">
          <el-col :span="4">
            <el-form-item>
              <el-input
                  v-model="searchForm.afterSalesServiceNo"
                  placeholder="请输入工单编号"
                  clearable
              />
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-select
                  v-model="searchForm.status"
                  placeholder="请选择工单状态"
                  clearable
              >
                <el-option
                    v-for="dict in workOrderStatusOptions"
                    :key="dict.value"
                    :label="dict.label"
                    :value="dict.value"
                />
              </el-select>
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-select
                  v-model="searchForm.urgency"
                  placeholder="请选择紧急程度"
                  clearable
              >
                <el-option
                    v-for="dict in degreeOfUrgencyOptions"
                    :key="dict.value"
                    :label="dict.label"
                    :value="dict.value"
                />
              </el-select>
            </el-form-item>
          </el-col>
           <el-col :span="4">
            <el-form-item>
              <el-select
                  v-model="searchForm.serviceType"
                  placeholder="请选择售后类型"
                  clearable
              >
                <el-option
                    v-for="dict in classificationOptions"
                    :key="dict.value"
                    :label="dict.label"
                    :value="dict.value"
                />
              </el-select>
            </el-form-item>
          </el-col>
            <el-col :span="4">
              <el-form-item>
                <el-input
                    v-model="searchForm.orderNo"
                    placeholder="请输入销售单号"
                    clearable
                />
              </el-form-item>
            </el-col>
          <!-- 按钮 -->
          <el-col :span="4">
            <el-form-item>
              <el-button type="primary" @click="handleQuery">
                搜索
              </el-button>
              <el-button @click="handleReset">
                重置
              </el-button>
            </el-form-item>
          </el-col>
        </el-row>
      </el-form>
    </div>
      <div class="table_list">
         <PIMTable
            rowKey="id"
@@ -46,15 +102,30 @@
         ></PIMTable>
      </div>
      <form-dia ref="formDia" @close="handleQuery"></form-dia>
      <FileListDialog
         ref="fileListRef"
         v-model="fileListDialogVisible"
         title="售后附件"
         :show-upload-button="true"
         :show-delete-button="true"
         :upload-method="handleFileUpload"
         :delete-method="handleFileDelete"
      />
   </div>
</template>
<script setup>
import {Search} from "@element-plus/icons-vue";
import {onMounted, ref, getCurrentInstance, nextTick} from "vue";
import { onMounted, ref, reactive, toRefs, getCurrentInstance, nextTick } from "vue";
import FormDia from "@/views/customerService/afterSalesHandling/components/formDia.vue";
import {ElMessageBox} from "element-plus";
import {afterSalesServiceDelete, afterSalesServiceListPage} from "@/api/customerService/index.js";
import FileListDialog from "@/components/Dialog/FileListDialog.vue";
import { ElMessageBox } from "element-plus";
import request from "@/utils/request";
import { getToken } from "@/utils/auth";
import {
   afterSalesServiceListPage,
   afterSalesServiceFileListPage,
   afterSalesServiceFileDel,
} from "@/api/customerService/index.js";
import useUserStore from "@/store/modules/user.js";
const { proxy } = getCurrentInstance();
const userStore = useUserStore()
@@ -66,75 +137,113 @@
   },
});
const { searchForm } = toRefs(data);
/*
post_sale_waiting_list 新增的售后分类
degree_of_urgency 新增的紧急程度
work_order_status 主页的工单状态
*/
const { post_sale_waiting_list, degree_of_urgency, work_order_status } = proxy.useDict(
  "post_sale_waiting_list",
  "degree_of_urgency",
  "work_order_status",
);
const classificationOptions = computed(() => post_sale_waiting_list?.value || []);
const degreeOfUrgencyOptions = computed(() => degree_of_urgency?.value || []);
const workOrderStatusOptions = computed(() => work_order_status?.value || []);
const tableColumn = ref([
   {
      label: "处理状态",
      prop: "status",
      dataType: "tag",
      formatData: (params) => {
         if (params == 1) {
            return "待处理";
         } else if (params == 2) {
            return "已处理";
         } else {
            return null;
         }
      },
      formatType: (params) => {
         if (params == 1) {
            return "danger";
         } else if (params == 2) {
            return "success";
         } else {
            return null;
         }
      },
   },
   {
      label: "反馈日期",
      prop: "feedbackDate",
      width: 150,
   },
   {
      label: "登记人",
      prop: "checkNickName",
   },
   {
      label: "客户名称",
      prop: "customerName",
      width: 200,
   },
   {
      label: "问题描述",
      prop: "proDesc",
      width:300
   },
   {
      label: "关联部门",
      prop: "deptName",
      width: 200,
   },
   {
      label: "处理人",
      prop: "disposeNickName",
   },
   {
      label: "处理结果",
      prop: "disRes",
      width: 200,
   },
   {
      label: "处理日期",
      prop: "disDate",
      width: 150,
   },
    label: "工单编号",
    prop:"afterSalesServiceNo",
    width: 150,
    align: "center"
  },
  {
    label: "销售单号",
    prop:"salesContractNo",
    width: 150,
    align: "center"
  },
  {
    label: "处理状态",
    prop: "status",
    dataType: "tag",
    formatData: (params) => {
      if (params === 1) {
        return "待处理";
      } else if (params === 2) {
        return "已处理";
      } else {
        return null;
      }
    },
    formatType: (params) => {
      if (params === 1) {
        return "danger";
      } else if (params === 2) {
        return "success";
      } else {
        return null;
      }
    },
    align: "center"
  },
  {
    label: "反馈日期",
    prop: "feedbackDate",
    width: 150,
    align: "center"
  },
  {
    label: "登记人",
    prop: "checkNickName",
    align: "center"
  },
  {
    label: "紧急程度",
    prop: "urgency",
    // 根据degreeOfUrgencyOptions字典去自动匹配
    formatData: (params) => {
      if (params) {
        const item = degreeOfUrgencyOptions.value.find(item => item.value === params);
        return item?.label || params;
      }
      return null;
    },
    align: "center"
  },
  {
    label: "售后类型",
    prop: "serviceType",
    // 根据classificationOptions字典去自动匹配
    formatData: (params) => {
      if (params) {
        const item = classificationOptions.value.find(item => item.value === params);
        return item?.label || params;
      }
      return null;
    },
    align: "center"
  },
  {
    label: "问题描述",
    prop: "disRes",
    width:300,
  },
  {
    label: "关联部门",
    prop: "deptName",
    width: 200,
    align: "center"
  },
   {
      dataType: "action",
      label: "操作",
      align: "center",
      fixed: 'right',
      width: 120,
      width: 240,
      operation: [
         {
            name: "处理",
@@ -151,6 +260,14 @@
            type: "text",
            clickFun: (row) => {
               openForm("view", row);
            },
         },
         // TODO 为写报告添加的
         {
            name: "附件",
            type: "text",
            clickFun: (row) => {
               openFilesFormDia(row);
            },
         },
      ],
@@ -170,6 +287,156 @@
   selectedRows.value = selection;
};
const formDia = ref()
const fileListRef = ref(null)
const fileListDialogVisible = ref(false)
const currentFileRow = ref(null)
// 重置
const handleReset = () => {
  Object.keys(searchForm.value).forEach(key => {
    searchForm.value[key] = ""
  })
}
// 打开附件弹框
const openFilesFormDia = async (row) => {
   currentFileRow.value = row
   try {
      const res = await afterSalesServiceFileListPage({
         afterSalesServiceId: row.id,
         current: 1,
         size: 100,
      })
      if (res.code === 200 && fileListRef.value) {
         const fileList = (res.data?.records || []).map((item) => ({
            name: item.name || item.fileName,
            url: item.url || item.fileUrl,
            id: item.id,
            ...item,
         }))
         fileListRef.value.open(fileList)
         fileListDialogVisible.value = true
      } else {
         fileListRef.value?.open([])
         fileListDialogVisible.value = true
      }
   } catch (error) {
      proxy.$modal.msgError("获取附件列表失败")
      fileListRef.value?.open([])
      fileListDialogVisible.value = true
   }
}
// 上传附件
const handleFileUpload = async () => {
   if (!currentFileRow.value) {
      proxy.$modal.msgWarning("请先选择数据")
      return
   }
   return new Promise((resolve) => {
      const input = document.createElement("input")
      input.type = "file"
      input.style.display = "none"
      input.onchange = async (e) => {
         const file = e.target.files[0]
         if (!file) {
            resolve(null)
            return
         }
         try {
            const formData = new FormData()
            formData.append("file", file)
            formData.append("id", currentFileRow.value.id)
            const uploadRes = await request({
               url: "/afterSalesService/file/upload",
               method: "post",
               data: formData,
               headers: {
                  "Content-Type": "multipart/form-data",
                  Authorization: `Bearer ${getToken()}`,
               },
            })
            if (uploadRes.code === 200) {
               proxy.$modal.msgSuccess("文件上传成功")
               // 重新获取文件列表
               const listRes = await afterSalesServiceFileListPage({
                  afterSalesServiceId: currentFileRow.value.id,
                  current: 1,
                  size: 100,
               })
               if (listRes.code === 200 && fileListRef.value) {
                  const fileList = (listRes.data?.records || []).map((item) => ({
                     name: item.fileName,
                     url: item.fileUrl,
                     id: item.id,
                     ...item,
                  }))
                  fileListRef.value.setList(fileList)
               }
               resolve({ name: file.name, url: "", id: null })
            } else {
               proxy.$modal.msgError(uploadRes.msg || "文件上传失败")
               resolve(null)
            }
         } catch (err) {
            proxy.$modal.msgError("文件上传失败")
            resolve(null)
         } finally {
            document.body.removeChild(input)
         }
      }
      document.body.appendChild(input)
      input.click()
   })
}
// 删除附件
const handleFileDelete = async (row) => {
   try {
      // 添加确认对话框
      const confirmResult = await ElMessageBox.confirm(
         '确定要删除这个附件吗?',
         '删除确认',
         {
            confirmButtonText: '确定',
            cancelButtonText: '取消',
            type: 'warning'
         }
      )
      if (confirmResult === 'confirm') {
         const res = await afterSalesServiceFileDel(row.id)
         if (res.code === 200) {
            proxy.$modal.msgSuccess("删除成功")
            if (currentFileRow.value && fileListRef.value) {
               const listRes = await afterSalesServiceFileListPage({
                  afterSalesServiceId: currentFileRow.value.id,
                  current: 1,
                  size: 100,
               })
               if (listRes.code === 200) {
                  const fileList = (listRes.data?.records || []).map((item) => ({
                     name: item.fileName,
                     url: item.fileUrl,
                     id: item.id,
                     ...item,
                  }))
                  fileListRef.value.setList(fileList)
               }
            }
         } else {
            proxy.$modal.msgError(res.msg || "删除失败")
            return false
         }
      }
   } catch (error) {
      // 如果用户取消删除,不显示错误信息
      if (error !== 'cancel') {
         proxy.$modal.msgError("删除失败")
      }
      return false
   }
}
// 查询列表
/** 搜索按钮操作 */
@@ -198,35 +465,6 @@
   })
};
const handleDelete = () => {
   let ids = [];
   if (selectedRows.value.length > 0) {
      ids = selectedRows.value.map((item) => item.id);
   } else {
      proxy.$modal.msgWarning("请选择数据");
      return;
   }
   ElMessageBox.confirm("选中的内容将被删除,是否确认删除?", "删除提示", {
      confirmButtonText: "确认",
      cancelButtonText: "取消",
      type: "warning",
   })
      .then(() => {
         tableLoading.value = true;
         afterSalesServiceDelete(ids)
            .then((res) => {
               proxy.$modal.msgSuccess("删除成功");
               getList();
            })
            .finally(() => {
               tableLoading.value = false;
            });
      })
      .catch(() => {
         proxy.$modal.msg("已取消");
      });
};
// 导出
const handleOut = () => {
   ElMessageBox.confirm("选中的内容将被导出,是否确认导出?", "导出", {
@@ -248,5 +486,10 @@
</script>
<style scoped>
.search-wrapper {
  background: white;
  padding: 1rem 1rem 0 1rem;
  border: 8px;
  border-radius: 16px;
}
</style>