gongchunyi
2026-08-14 ed0f7c772ab2d967a6a39eb169f682e4e77c5a00
src/views/customerService/afterSalesHandling/index.vue
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<template>
   <div class="app-container">
      <div class="search-wrapper mb20">
      <el-form
          :model="searchForm"
          class="demo-form-inline"
      >
        <el-row :gutter="20">
          <el-col :span="4">
            <el-form-item>
              <el-input
                  v-model="searchForm.afterSalesServiceNo"
                  placeholder="请输入工单编号"
                  clearable
              />
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-select
                  v-model="searchForm.status"
                  placeholder="请选择工单状态"
                  clearable
              >
                <el-option
                    v-for="dict in workOrderStatusOptions"
                    :key="dict.value"
                    :label="dict.label"
                    :value="dict.value"
                />
              </el-select>
            </el-form-item>
          </el-col>
          <el-col :span="4">
            <el-form-item>
              <el-select
                  v-model="searchForm.urgency"
                  placeholder="请选择紧急程度"
                  clearable
              >
                <el-option
                    v-for="dict in degreeOfUrgencyOptions"
                    :key="dict.value"
                    :label="dict.label"
                    :value="dict.value"
                />
              </el-select>
            </el-form-item>
          </el-col>
           <el-col :span="4">
            <el-form-item>
              <el-select
                  v-model="searchForm.serviceType"
                  placeholder="请选择售后类型"
                  clearable
              >
                <el-option
                    v-for="dict in classificationOptions"
                    :key="dict.value"
                    :label="dict.label"
                    :value="dict.value"
                />
              </el-select>
            </el-form-item>
          </el-col>
            <el-col :span="4">
              <el-form-item>
                <el-input
                    v-model="searchForm.orderNo"
                    placeholder="请输入销售单号"
                    clearable
                />
              </el-form-item>
            </el-col>
          <!-- æŒ‰é’® -->
          <el-col :span="4">
            <el-form-item>
              <el-button type="primary" @click="handleQuery">
                æœç´¢
              </el-button>
              <el-button @click="handleReset">
                é‡ç½®
              </el-button>
            </el-form-item>
          </el-col>
        </el-row>
      </el-form>
    </div>
      <div class="table_list">
         <PIMTable
            rowKey="id"
            :column="tableColumn"
            :tableData="tableData"
            :page="page"
            :isSelection="true"
            @selection-change="handleSelectionChange"
            :tableLoading="tableLoading"
            @pagination="pagination"
         ></PIMTable>
      </div>
      <form-dia ref="formDia" @close="handleQuery"></form-dia>
    <FileList v-if="fileDialogVisible"  v-model:visible="fileDialogVisible" record-type="after_sales_service" :record-id="recordId"  />
  </div>
</template>
<script setup>
import {onMounted, ref, reactive, toRefs, getCurrentInstance, nextTick, defineAsyncComponent} from "vue";
import FormDia from "@/views/customerService/afterSalesHandling/components/formDia.vue";
import { ElMessageBox } from "element-plus";
import {
   afterSalesServiceListPage,
} from "@/api/customerService/index.js";
const { proxy } = getCurrentInstance();
const FileList = defineAsyncComponent(() => import("@/components/Dialog/FileList.vue"));
const data = reactive({
   searchForm: {
      feedbackDate: "",
      disDate: "",
   },
});
const { searchForm } = toRefs(data);
/*
post_sale_waiting_list æ–°å¢žçš„售后分类
degree_of_urgency æ–°å¢žçš„紧急程度
work_order_status ä¸»é¡µçš„工单状态
*/
const { post_sale_waiting_list, degree_of_urgency, work_order_status } = proxy.useDict(
  "post_sale_waiting_list",
  "degree_of_urgency",
  "work_order_status",
);
const classificationOptions = computed(() => post_sale_waiting_list?.value || []);
const degreeOfUrgencyOptions = computed(() => degree_of_urgency?.value || []);
const workOrderStatusOptions = computed(() => work_order_status?.value || []);
const tableColumn = ref([
   {
    label: "工单编号",
    prop:"afterSalesServiceNo",
    width: 150,
    align: "center"
  },
  {
    label: "销售单号",
    prop:"salesContractNo",
    width: 150,
    align: "center"
  },
  {
    label: "处理状态",
    prop: "status",
    dataType: "tag",
    formatData: (params) => {
      if (params === 1) {
        return "待处理";
      } else if (params === 2) {
        return "已处理";
      } else {
        return null;
      }
    },
    formatType: (params) => {
      if (params === 1) {
        return "danger";
      } else if (params === 2) {
        return "success";
      } else {
        return null;
      }
    },
    align: "center"
  },
  {
    label: "反馈日期",
    prop: "feedbackDate",
    width: 150,
    align: "center"
  },
  {
    label: "登记人",
    prop: "checkNickName",
    align: "center"
  },
  {
    label: "紧急程度",
    prop: "urgency",
    // æ ¹æ®degreeOfUrgencyOptions字典去自动匹配
    formatData: (params) => {
      if (params) {
        const item = degreeOfUrgencyOptions.value.find(item => item.value === params);
        return item?.label || params;
      }
      return null;
    },
    align: "center"
  },
  {
    label: "售后类型",
    prop: "serviceType",
    // æ ¹æ®classificationOptions字典去自动匹配
    formatData: (params) => {
      if (params) {
        const item = classificationOptions.value.find(item => item.value === params);
        return item?.label || params;
      }
      return null;
    },
    align: "center"
  },
   {
    label: "问题描述",
    prop: "proDesc",
    width:300,
  },
  {
    label: "处理结果",
    prop: "disRes",
    width:300,
  },
  {
    label: "关联部门",
    prop: "deptName",
    width: 200,
    align: "center"
  },
   {
      dataType: "action",
      label: "操作",
      align: "center",
      fixed: 'right',
      width: 240,
      operation: [
         {
            name: "处理",
            type: "text",
            clickFun: (row) => {
               openForm("approve", row);
            },
            disabled: (row) => {
               return row.status !== 1
            }
         },
         {
            name: "查看",
            type: "text",
            clickFun: (row) => {
               openForm("view", row);
            },
         },
         // TODO ä¸ºå†™æŠ¥å‘Šæ·»åŠ çš„
         {
            name: "附件",
            type: "text",
            clickFun: (row) => {
               openFilesFormDia(row);
            },
         },
      ],
   },
]);
const tableData = ref([]);
const tableLoading = ref(false);
const page = reactive({
   current: 1,
   size: 100,
   total: 0,
});
const selectedRows = ref([]);
// è¡¨æ ¼é€‰æ‹©æ•°æ®
const handleSelectionChange = (selection) => {
   selectedRows.value = selection;
};
const formDia = ref()
const fileListRef = ref(null)
const fileListDialogVisible = ref(false)
const currentFileRow = ref(null)
// é‡ç½®
const handleReset = () => {
  Object.keys(searchForm.value).forEach(key => {
    searchForm.value[key] = ""
  })
}
// æ‰“开附件弹窗
const recordId =ref(0)
const fileDialogVisible = ref(false)
// æ‰“开附件弹框
const openFilesFormDia = async (row) => {
  recordId.value = row.id
  fileDialogVisible.value = true
}
// æŸ¥è¯¢åˆ—表
/** æœç´¢æŒ‰é’®æ“ä½œ */
const handleQuery = () => {
   page.current = 1;
   getList();
};
const pagination = (obj) => {
   page.current = obj.page;
   page.size = obj.limit;
   getList();
};
const getList = () => {
   tableLoading.value = true;
   afterSalesServiceListPage({ ...searchForm.value, ...page }).then((res) => {
      tableLoading.value = false;
      tableData.value = res.data.records;
      page.total = res.data.total;
   });
};
// æ‰“开弹框
const openForm = (type, row) => {
   nextTick(() => {
      formDia.value?.openDialog(type, row)
   })
};
// å¯¼å‡º
const handleOut = () => {
   ElMessageBox.confirm("选中的内容将被导出,是否确认导出?", "导出", {
      confirmButtonText: "确认",
      cancelButtonText: "取消",
      type: "warning",
   })
      .then(() => {
         proxy.download("/afterSalesService/exportTwo", {}, "售后处理.xlsx");
      })
      .catch(() => {
         proxy.$modal.msg("已取消");
      });
};
onMounted(() => {
   getList();
});
</script>
<style scoped>
.search-wrapper {
  background: white;
  padding: 1rem 1rem 0 1rem;
  border: 8px;
  border-radius: 16px;
}
</style>