package cn.iocoder.yudao.module.aftersales.enums; import cn.iocoder.yudao.framework.common.core.ArrayValuable; import lombok.Getter; import lombok.RequiredArgsConstructor; import java.util.Arrays; /** * 售后工单状态枚举 */ @RequiredArgsConstructor @Getter public enum AfterSaleTicketStatusEnum implements ArrayValuable { DRAFT(0, "草稿"), PROCESSING(10, "处理中"), WAITING_RETURN(30, "待退货"), WAITING_REFUND(40, "待退款/换货"), // 50 已完结:语义=待回访,登记「满意且未复发」的回访通过后方可归档 COMPLETED(50, "已完结"), // 60 已关闭:视为归档终态(只读),归档时自动沉淀一条问题库草稿 CLOSED(60, "已关闭"), CANCELED(99, "已取消"); public static final Integer[] ARRAYS = Arrays.stream(values()) .map(AfterSaleTicketStatusEnum::getStatus).toArray(Integer[]::new); private final Integer status; private final String name; @Override public Integer[] array() { return ARRAYS; } }